Resolved -
This incident has been resolved.
Jun 11, 16:16 MDT
Update -
The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.
Jun 11, 16:16 MDT
Identified -
We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.
Jun 11, 15:28 MDT